Reliability of Medieval Collectables

Has anyone ordered from Medieval Collectables before? I'm thinking of picking up something from them and was wondering how reliable they are. Thanks!

Be careful if its anything armor-like or that might be breakable. Garb shouldn't be an issue but I've had two friends with horror stories when purchasing their metal armor items, having them arrive with a piece missing, bent or broken, and then dealing with customer service issues. One was a promise to reimbruse shipping costs, which was reneged upon. The other was deciding the item wasn't 'broken enough' and proclaiming that any refund resulting in a 20% restock fee. Exchanging meant paying for shipping of the broken item back to them and paying for shipping the new item to my buddy, a pretty messed up scenario that cost him quite a bit more $ than he intended to spend. Be weary also of their mirror site, Dark Knight Armory, its the same company.

I bought a latex weapon a while back from them and some other things. It takes time for them to reply to you if anything happens. But they're willing to help. I liked them, but like anything else on the internet especially larp gear, you just have to be patient and careful with who you're dealing with.
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i like them. have ordered before and will again