Character backstories are submitted through the Card System, which is a separate website and can prove a fierce dragon to tame at times. But as my signature says, I happen to be on the Card Team and can help with that when you're ready. Also, some of the information on the website is outdated; not to fear, updates are in the works.
In the meantime, I'd be happy to look over your character concepts and give pointers if needed!
-Jeff
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OOG -- Jeff Balla
Card Team
Kitchen Staff
