×

Notice

The forum is in read only mode.

normal Report Website Problems here!

  • GJSchaller
  • GJSchaller's Avatar
  • Platinum Member
  • Platinum Member
  • Character is to a person, what carbon is to steel.
  • Posts: 10420
  • Thank Yous: 1379
29 Jul 2015 21:31 - 19 Aug 2015 09:18 #1 by GJSchaller (GJSchaller)
Report Website Problems here! was created by GJSchaller (GJSchaller)
If you run into one of the following problems with the website, please post below to let us know:

* Color, spacing, or formatting is off
* Unable to perform a function (Post, PM, Recap Form, etc.)
* An error message when you try to do something
* Broken links, images, or menu items

Any time you report an issue, please include what OS & Browser you are using, and a screenshot if you can.

I.E. - Windows 7, IE 11; or iOS 8.4, Chrome app, or Android 3.4, Firefox App.

This will help me track it down faster, since I may not see the issue on my own screens unless I use that specific combo.

Please do NOT post about:

* Rules issues
* The content / spelling / grammar on a page

These issues can be sent to the proper Officer (rules@knightrealms.com or webmaster@knightrealms.com), and they will address them.

Land Actions are not a part of the main website - those need to go to Joe Hines at please, as they are a part of that system.

As I fix issues, I will delete them from this list.

Duplicates / Me Toos will be deleted to keep the list short - if it's deleted, it means I saw it and acknowledged it, and will leave the base post for now.


Lord Gideon Weaveforger of Kaladonia
Steward of Elvalion
OOG: Geoffrey Schaller
Last edit: 19 Aug 2015 09:18 by GJSchaller (GJSchaller).
The following user(s) said Thank You: Aseir Belberk (quakefile)
  • Aria
  • Aria's Avatar
  • Elite Member
  • Elite Member
  • Posts: 935
  • Thank Yous: 215
31 Jul 2015 20:45 - 31 Jul 2015 21:30 #2 by Aria (Aria)
Replied by Aria (Aria) on topic Report Website Problems here!
My new topics or replies to forums dont line up and I have to go searching for where exactly the new response is, I should stress this is only on my mobile

Dame Tari Zhafirah Stonebar Deldragon of the Order of the Sagewardens
Dean of Arcane Studies of the Darkwood Acadamy of the Metaphysical Arts



Playing with fire is bad for those who burn themselves.  For the rest of us, it is a very great pleasure....
Last edit: 31 Jul 2015 21:30 by Aria (Aria).
  • GJSchaller
  • GJSchaller's Avatar
  • Platinum Member
  • Platinum Member
  • Character is to a person, what carbon is to steel.
  • Posts: 10420
  • Thank Yous: 1379
02 Aug 2015 21:23 #3 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Report Website Problems here!
Jeff, Stacy - any chance of a screenshot?

Derek, thank you for the screenshot, that helps. I suspect it may be a Tab character being pasted into a post from another source, such as Google Docs or Word, I'll look into it.


Lord Gideon Weaveforger of Kaladonia
Steward of Elvalion
OOG: Geoffrey Schaller
  • Matt D
  • Matt D's Avatar
  • Platinum Member
  • Platinum Member
  • Photographer extraordinaire!
  • Posts: 1998
  • Thank Yous: 557
03 Aug 2015 23:20 #4 by Matt D (MattD)
Replied by Matt D (MattD) on topic Report Website Problems here!
Both Firefox and Chrome on Windows 8 seem to display the pictures in the gallery slideshow cut off.

Elias Ashby
Proprietor of the Ashby Family General Store

Lord Templar Rayven Nightwing of the Order of Holy Light

(OOG - Matt D. - Photographer)
  • GJSchaller
  • GJSchaller's Avatar
  • Platinum Member
  • Platinum Member
  • Character is to a person, what carbon is to steel.
  • Posts: 10420
  • Thank Yous: 1379
04 Aug 2015 09:43 #5 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Report Website Problems here!

Matt D wrote: Both Firefox and Chrome on Windows 8 seem to display the pictures in the gallery slideshow cut off.


Matt, can you try a flush of your History / Cache, please? I'm having trouble reproducing this one.


Lord Gideon Weaveforger of Kaladonia
Steward of Elvalion
OOG: Geoffrey Schaller
  • Nicoletta
  • Nicoletta's Avatar
  • Administrator
  • Administrator
  • Posts: 443
  • Thank Yous: 442
05 Aug 2015 18:30 #6 by Nicoletta (fyperia)
Replied by Nicoletta (fyperia) on topic Report Website Problems here!
This is more of a missing feature than an error, so it may have been intentional, but hovering over topic links no longer shows a preview of the post.

OOG: Zelda Turqman
07 Aug 2015 21:10 #7 by Belketra Folles (pleasantexample)
Replied by Belketra Folles (pleasantexample) on topic Report Website Problems here!
Clicking on a user's name or picture from the messages takes me to the groups page, rather than their profile.




OOG: DJ (She/her)
  • Matt D
  • Matt D's Avatar
  • Platinum Member
  • Platinum Member
  • Photographer extraordinaire!
  • Posts: 1998
  • Thank Yous: 557
10 Aug 2015 21:40 #8 by Matt D (MattD)
Replied by Matt D (MattD) on topic Report Website Problems here!
Android - Chrome

Unable to leave a comment after clicking "Report a Problem"

Elias Ashby
Proprietor of the Ashby Family General Store

Lord Templar Rayven Nightwing of the Order of Holy Light

(OOG - Matt D. - Photographer)
  • GJSchaller
  • GJSchaller's Avatar
  • Platinum Member
  • Platinum Member
  • Character is to a person, what carbon is to steel.
  • Posts: 10420
  • Thank Yous: 1379
12 Aug 2015 08:35 #9 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Report Website Problems here!
As Joe noted, emails are being received by some people - the email issue is real, but it's not related to the change in the website (i.e. - changing the tires on your car doesn't cause the spark plugs to fail - they are separate parts of the same larger system).

I highly encourage people to talk to their email providers (Gmail, Yahoo, etc.) and let them know they are not receiving mail from Knightrealms.com - we are working on it on our end, but more help from the recipient's side helps, too.


Lord Gideon Weaveforger of Kaladonia
Steward of Elvalion
OOG: Geoffrey Schaller
  • GJSchaller
  • GJSchaller's Avatar
  • Platinum Member
  • Platinum Member
  • Character is to a person, what carbon is to steel.
  • Posts: 10420
  • Thank Yous: 1379
21 Aug 2015 08:40 #10 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Report Website Problems here!
As a reminder, I will delete "Me Too" posts, to keep things easy to track. If you want to confirm an issue, please scroll up and hit "Thank You" on the original issue. (The two-click was reported a while back, I'm still digging into this one...)


Lord Gideon Weaveforger of Kaladonia
Steward of Elvalion
OOG: Geoffrey Schaller
  • geezer
  • geezer's Avatar
  • Platinum Member
  • Platinum Member
  • Posts: 4349
  • Thank Yous: 448
04 Sep 2015 11:03 #11 by geezer (geezer)
Replied by geezer (geezer) on topic Report Website Problems here!
Whenever I leave the website, I must log in upon returning, even though I check the appropriate box.

Edwin Haroldson
Loremaster
Master of the Mages' Guild

An ethical person does the right thing when no one is watching.

OOG - Charlie Spiegel - Kitchen Marshal

"War is a matter of vital importance to the State..."
  • GJSchaller
  • GJSchaller's Avatar
  • Platinum Member
  • Platinum Member
  • Character is to a person, what carbon is to steel.
  • Posts: 10420
  • Thank Yous: 1379
04 Sep 2015 19:03 #12 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Report Website Problems here!
Charlie, that is likely an issue with your browser - you may need to clear your browser's cookies & cache.


Lord Gideon Weaveforger of Kaladonia
Steward of Elvalion
OOG: Geoffrey Schaller
  • Dennis Brand
  • Dennis Brand's Avatar
  • Senior Member
  • Senior Member
  • Treason or revolution? That depends on the victor.
  • Posts: 125
  • Thank Yous: 72
06 Sep 2015 00:48 #13 by Dennis Brand (Devin)
Replied by Dennis Brand (Devin) on topic Report Website Problems here!
Getting this image when trying to log-in via mobile.

ig: Dennis Brand | oog: Devin G., marshal
Attachments:
  • GJSchaller
  • GJSchaller's Avatar
  • Platinum Member
  • Platinum Member
  • Character is to a person, what carbon is to steel.
  • Posts: 10420
  • Thank Yous: 1379
06 Sep 2015 09:09 #14 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Report Website Problems here!
Dennis, I'm having trouble tracking this one down - when you log in, are you using the form at the top of the forums, the Login function from the menu, or the login form in the Welcome! block?


Lord Gideon Weaveforger of Kaladonia
Steward of Elvalion
OOG: Geoffrey Schaller
  • Dennis Brand
  • Dennis Brand's Avatar
  • Senior Member
  • Senior Member
  • Treason or revolution? That depends on the victor.
  • Posts: 125
  • Thank Yous: 72
06 Sep 2015 10:58 #15 by Dennis Brand (Devin)
Replied by Dennis Brand (Devin) on topic Report Website Problems here!
Quick Links >Forums >Fill in username and password >Click login >Error message generates >Filling in username and password again >Click login >No issue.

And it doesn't happen all the time. I'd say about 25-33% of the time.

ig: Dennis Brand | oog: Devin G., marshal
Moderators: Lois Heimdell (LoisMaxwell)
Time to create page: 0.263 seconds

Welcome!

Search

Random Image

Random Quote

Rudolph: "How long has it been since you were last in Travance?"

Orias: "7 years or so."

Rudolph: "That would have been when Klarington Everest was Baron, was it not?"

Orias: "I murdered Klarington Everest."

Rudolph: "How awkward. Allow me to change the subject."