Ravenswood Leather Help!

Hey,

I was looking into purchasing a Jerkin from Ravenswood Leather and I was curious if anybody has dealings with them in the past.  How are they on shipping?  How are their sizing?  Customer service?  Any and all help would be appreciated!

Thanks!
Chris

I boughht the Tralius jerkin last year.  Workmanship was great.  fit is perfect, Quality through and through. shipping was not too bad. I should have it at the March event if you want to see it
Don't let the differnce of 5 or 10 dollars prevent you from making the order

Ravenswood does good stuff

For the measurements for Chest and Waist, did you do exact measurements or did you size up to anticipate for under clothing or anything else.  Also I am not a shapely guy, I've got a bit of a gut and that's where my big worry is... lol

I actually had a very bad experience with their customer service.  I ordered a pair of bracers from them, and they sent me the wrong ones.  Then when I complained, I was charged shipping back to them, and then overnight shipping back here for the right ones.  So all in all, my $45 bracers ended up costing me $50 in shipping charges.

The bracers themselves are really nice, and have held up for 4 years now, so if you want to chance the customer service, I'd say go for it.

I've bought 2 jerkins, a thigh holster, and a bow quiver from them.  I love thier stuff and have never had an issue with their staff or customer service.  Turnaround time isn't too bad.  Shipping is a bit more than desired...

For jerkin measurements, I added a few inches for layers of clothing underneath.  I am also a fat bast@#d, and really didn't have an issue with my gut.

My advice when you place the order, make sure to request a tracking number sent to your email.

I also have had a bad customer service experience with them. I wanted to order something very specific and even after multiple email correspondence and talking on the phone, they still sent me the wrong thing in the wrong size.

The product itself is very well made, but I would definitely recommend getting something that laces up the side because I have found their sizes run a little weird on me. They ask you for your measurements, but I do not believe their things are custom sized as there was a little "L" tag in my jerkin, which I assume means large, and the jerkin didn't fit me like it should have were it sized to my measurements.

Really, I highly recommend www.pendragoncostumes.com/ . I've talked with the proprietor and she can duplicate any male costuming piece that Ravenswood makes at a comparable price AND it comes lined instead of unlined. I've never had an issue with Pendragon.